- Hustlers Outpost
- Posts
- đ Who Lost the Royalsâ Crown?
đ Who Lost the Royalsâ Crown?
Plus - 170,000 retail jobs lost, eBay sellers under spotlight and water bills rising.
Hey there hustler!
Itâs Thursday 2nd January - Happy New Year!
I hope you had a good one.
And guess what? Easter eggs have already hit the shelves. Because nothing screams âfresh startâ like chocolate bunnies staring you down while youâre still nursing your New Yearâs Eve hangover. Forget Veganuary â the supermarkets seem to think our New Yearâs resolution should be to eat our weight in creme eggs. Tempted? Itâs a no from me.
Speaking of resolutions, letâs talk real ones. Do you have a New Yearâs resolution?
Whatever your goal - have a good one! Letâs crack on with this week in business.
In Today's Issue
đ° Industry News

Here's a roundup of this week's top headlines shaking up the UK business world.
The Body Shop, the iconic cosmetics and skincare retailer, has reportedly returned to profitability just three months after being rescued from administration. (The Retail Bulletin)
Spanish state-owned Navantia has agreed to buy Harland and Wolff, the troubled Titanic shipbuilder, which was placed into administration for the second time in five years. (ITV News)
The HS2 project is in a "very serious situation" and needs a "fundamental reset", the new boss of the high-speed railway company has warned. (BBC)
Boohoo shareholders have blocked Mike Ashley and an associate from joining its board in a blow to the Sports Direct founderâs attempt to control the struggling online fashion retailer. (The Guardian)
đ·ïž ShoeZone Struggles and Announces Closures
High street retailer Shoe Zone has announced plans to close stores, attributing the decision to the impact of the Autumn budget. The company described recent trading conditions as "very challenging," citing weakened consumer confidence and bad weather as key factors.
Shoe Zone currently operates 297 stores across the UK and employs around 2,250 staff. Itâs not yet known how many stores will be affected.
đ King Charles III's Royal Warrant: Whoâs In, Whoâs Out, and Why It Matters

Itâs a new era at Buckingham Palace, and the changing of the guard isnât just ceremonial. King Charles III has wielded his pen to decide which brands will carry the prestigious royal warrant, a badge of honour that can send sales soaring and brand prestige through the roof. But not everyone made the cut. Letâs dive into the winners, losers, and the bigger picture.
What Is It?
Royal warrants arenât handed out lightly. Theyâre a sign of trust and a testament to companies that provide exceptional goods or services to the royal household. Historically, these marks have been reviewed every five years, but the passing of Queen Elizabeth II triggered a particularly thorough audit. Brands granted their warrants by the late monarch and were given up to two years to prove they still aligned with the new Kingâs vision.
New Appointments
Jo Hansford: Queen Camillaâs personal hairdresser joins the royal ranks, proving that loyalty â and great highlights â pays off.
Wartski Jewellers: The artisans behind the King and Queenâs wedding rings have solidified their place among the royals, a testament to their craftsmanship and sentimentality.
Brands Who Have Had The Warrant Removed.
Cadbury: First granted a royal warrant by Queen Victoria in 1854, the iconic chocolate company enjoyed a 170-year association with the British monarchy. However, itâs now the most prominent name to lose this prestigious status. The decision is likely linked to its parent company, Mondelez International, continuing operations in Russia despite widespread calls to exit the market. Additionally, Cadbury has faced criticism over its ethical and sustainability practices, which likely clashed with King Charles IIIâs focus on environmental and social responsibility.
Unilever: The consumer goods giant was dropped, potentially reflecting Charlesâs focus on sustainability and ethical sourcing.
Elizabeth Arden & Clarins: Beauty may be skin-deep, but the royals seem to be looking beyond the packaging with these high-profile losses.
Vauxhall: The British automaker is now left in the dust, perhaps a nod to Charlesâs preference for greener alternatives.
Others Who Have Retained Their Warrant
Bacardi: Because nothing says continuity like a good rum and Coke.
Samsung: The South Korean tech giant keeps its royal stamp of approval, proving that innovation isnât lost on the Palace.
Charlesâs Agenda: Ethical and Green
King Charles has long championed sustainability, organic farming, and ethical practices, and his warrant decisions reflect these priorities. Companies with questionable sustainability practices or that donât align with his eco-conscious ethos are finding themselves out in the cold. Itâs not a good look for the brands that have been dropped.
Whatâs at Stake for Brands?
Losing a royal warrant isnât just a bruised ego. Itâs a loss of prestige, marketing power, and, in some cases, a serious dent in sales. The royal coat of arms on a product has long been a signal of trustworthiness and quality, particularly in international markets where royal connections still carry weight.
đ Almost 170,000 Retail Jobs Lost in 2024
Nearly 170,000 retail workers found themselves out of a job in 2024, making it the worst year for high street job losses since the lockdown-induced carnage of 2020.
Remember when we thought weâd turned a corner? Well, not so much. Data from the Centre for Retail Research paints a grim picture:
- A whopping 169,395 jobs disappeared in 2024, up 42% from last yearâs figures.
- Itâs the sharpest rise since the pandemic forced stores to shut their doors.
- High street collapses and major chain closures led the charge, leaving workers in the lurch.
Whatâs driving the surge? The usual suspects: rising costs, waning foot traffic, and the relentless march of online shopping. Itâs yet another reminder that while retail reinvention is possible, the fallout of failure is very, very real.
đ§ Water Bills Are Rising â Here's What You Need to Know

If your water bill felt hefty this year, brace yourself: itâs about to get even heavier. Ofwat, the industry regulator, has just given the green light for water companies in England and Wales to bump up bills by an average of ÂŁ31 a year for the next five years. By 2030, that adds up to a whopping ÂŁ157 more on your annual tab.
And itâs not just the extra cost that has people fuming â the news comes against the backdrop of water companies struggling to keep their records clean (literally), with sewage spills and leaks making headlines almost as often as inflation.
Why the Increase?
Itâs all part of the five-year dance between water firms and Ofwat. Hereâs how it works:
The Pitch: Water companies submit their financial plans, including how much they want to charge customers.
The Bargain: Ofwat reviews these and slashes the proposals (because, letâs face it, water firms aim high).
The Verdict: A cap is set, and this yearâs is a 36% average hike â slightly lower than companies had asked for.
Ofwat insists itâs keeping bills âfairâ and warns firms that failure to meet service targets means refunds for customers. But judging by the track record, donât hold your breath.
Whatâs the Damage?
Hereâs a snapshot of how much extra youâll fork out, depending on your provider:
Southern Water: A jaw-dropping 53% increase by 2030. The average annual bill will climb from ÂŁ420 to ÂŁ642.
DĆ”r Cymru (Welsh Water) and Hafren Dyfrdwy: Up 42%. Wales isnât playing games with this one.
Severn Trent: A 47% rise, bringing their average bill to ÂŁ583 by 2030.
But itâs not all bad news â customers of SES Water will actually see a 3% decrease. (Whatâs their secret? Asking for a friend.)
The Backlash
Consumer groups arenât thrilled, to say the least. After years of outcry over sewage-dumping scandals and chronic water leaks, this price hike feels like adding insult to injury. Critics argue that water firms should clean up their act (and their infrastructure) before passing the buck on to consumers.
Our take? If youâre stuck paying more for basic utilities, you should at least be able to expect top-notch service â not rivers filled with wastewater and emergency bottled water queues. While it impacts everyday people, letâs also remember itâs yet another increasing cost that small businesses need to cough up too. Not good.
đ eBay Sellers, HMRCâs Watching You
If youâre selling on eBay or other online platforms, HMRC is tightening its grip. Under new rules, platforms like eBay must report seller income for 2024 by 31 January 2025, and business advisory firm, Blick Rothenberg, is warning that undeclared income could lead to hefty penalties - up to 70% of the tax owed, plus interest.
Missed the 5 October 2024 registration deadline for self-assessment? All is not lost. As long as you file by 31 January, HMRC might go easy on you. Small-scale sellers earning under ÂŁ1,000 get an allowance but still need to report their income. If you're making more than that, itâs time to figure out whether itâs a business or capital gains - and maybe call your accountant while youâre at it.
đïž UK Pub Numbers Drop To Record Lows

Pint prices are up, punters are down, and now the pubs themselves are disappearing. For the first time in recorded history, the number of pubs in England and Wales has dropped below 39,000, with more than 400 closing their doors in 2024. This sobering milestone comes as rising costs, slashed business rates relief, and cautious consumer spending hit the hospitality sector like a flat pint of lager.
The latest analysis by property data firm Altus Group paints a grim picture: 412 pubs were demolished or converted into homes, offices, and even nurseries in 2024. Thatâs an average of 34 closures per month â marking the steepest decline since the post-Covid slump of 2021. London alone said goodbye to 55 pubs, while the Midlands saw nearly 100 closures.
Letâs unpack whatâs behind this tragic vanishing act of Britainâs beloved boozers.
Rising Costs: Energy prices, wages, and supply chain headaches remain a heavy burden. Many landlords say the numbers simply donât add up.
Consumer Belt-Tightening: With households battling rising rents and mortgage payments, discretionary spending has tanked. A pint is suddenly a luxury.
Policy Pressures: In April 2025, pubs face a trio of financial headaches: reduced business rate relief (from 75% to 40%), increased employer national insurance, and a higher minimum wage.
A Call for Lifesaving Measures
The British Beer and Pub Association (BBPA) isnât pulling any punches, urging the government to enact permanent and meaningful reforms to the business rates system. Between the additional ÂŁ71m hit from national insurance hikes and an estimated ÂŁ215m from reduced rates relief, pubs are being priced out of existence.
Is This the Final Round?
This isnât just a loss for landlords or larger enthusiasts â itâs a cultural and economic blow to the UK. Pubs have long been community hubs, creating jobs, fostering social ties, and pouring cash into local economies. Their disappearance leaves vacant lots, fewer jobs, and a Britain that feels just a little less⊠British.
While reforming business rates and offering targeted support wonât solve every issue, itâs a no-brainer if we want to preserve whatâs left of this cherished industry. A publess UK? Perish the thought.
đĄ Want To Sponsor Hustlers Outpost?
Want to get your brand in front of UK entrepreneurs, hustlers, and e-commerce pros?
Hit reply and letâs chat!
If youâd like to support what I do here, feel free to:
đš Forward this email to another hustler whoâs looking to learn, build and grow.
â Reply to this email with your thoughts and feedback, I love to hear it! (Or hit an option for the quick survey below.)
â€ïž Enjoying Hustlers Outpost? Send a testimonial.
I love writing this newsletter. Have you ever considered starting your own? I use a platform called beehiiv, check out my in-depth beehiiv review or start your own newsletter.
Catch you next week,
Kristian
